AeroAccess Cookie Policy

Last updated: 4 September 2026

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This Cookie Policy explains how AeroAccess.io (“AeroAccess”, “we”, “us” or “our”) uses cookies and similar technologies when you visit or use our website and services.

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It should be read alongside our Privacy Policy.

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1. What are cookies?

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Cookies are small text files placed on your computer, phone or other device when you visit a website. They allow the website to recognise your device and can help it operate correctly, remember your preferences, improve performance and understand how visitors use the service.

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We may also use similar technologies, such as local storage, pixels and software development kits. References to “cookies” in this policy include these technologies where appropriate.

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Cookies may be:

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• Session cookies, which expire when you close your browser; or

• Persistent cookies, which remain on your device for a specified period or until you delete them.

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Cookies may also be set by AeroAccess or by third-party services used on our website.

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2. How we use cookies

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AeroAccess may use cookies for the following purposes:

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Strictly necessary cookies

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These cookies are required for the website and platform to function securely. They may be used to:

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• maintain user sessions;

•  enable account registration and sign-in;

•  authenticate users and manage access permissions;

•  protect the website against fraud, misuse and security threats;

•  remember cookie-consent choices;

•  process requests, bookings and payments;

•  maintain the operation of forms, dashboards and other essential platform features; and

•  support website hosting, stability and load balancing.

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Strictly necessary cookies cannot normally be disabled through our cookie settings because the service may not function correctly without them.

Functional cookies

Functional cookies allow the website to remember choices you make and provide enhanced features. They may be used to remember:

• display and accessibility preferences;

• location, airport or service selections;

• preferred time settings, such as local time or UTC;

• saved form information;

• map and interface preferences; and

• other settings that make AeroAccess easier to use.

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These cookies are used only with your consent where consent is required.

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Analytics and performance cookies

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These cookies help us understand how people use AeroAccess. They may collect information such as:

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• the pages visited;

• how users navigate through the platform;

• the time spent on particular pages;

• the type of browser or device used;

• approximate geographic location;

• error and performance information; and

• which features are used most frequently.

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We use this information to monitor performance, correct problems and improve AeroAccess. Analytics cookies are not set unless you consent to them.

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Marketing cookies

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If we use advertising or marketing services, these cookies may help us:

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• measure the effectiveness of advertising;

• understand whether a visitor arrived through a particular campaign;

• display more relevant advertising; and

• limit how often an advertisement is shown.

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Marketing cookies are not set unless you consent to them.

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AeroAccess may not use all of these cookie categories at all times. The options displayed in our cookie banner or cookie settings provide the current choices available on the website.

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3. Third-party services

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Some features of AeroAccess may be provided using third-party services. These providers may set or access cookies when their services are used.

Depending on the features enabled on the website, these services may include:

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• Wix, for website hosting, security, account functionality and platform operation;

• Stripe, for secure payment processing and fraud prevention;

• map or location-service providers, where interactive mapping is displayed;

• analytics providers, where you have consented to analytics cookies; and

• embedded media, communications or other integrated service providers.

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Third parties process information in accordance with their own privacy and cookie policies. Some strictly necessary third-party cookies may be required to provide a service you request, such as signing in or making a payment.

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A current list of individual cookies, their providers, purposes and expiry periods may be made available through the cookie settings displayed on our website.

4. Legal basis for using cookies

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We use strictly necessary cookies because they are required to provide the website or a service you have requested, maintain security and operate AeroAccess.

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Where required by law, we ask for your consent before placing or accessing functional, analytics, performance or marketing cookies on your device.

You can refuse these optional cookies without losing access to the basic AeroAccess service, although some optional features or preferences may not work as intended.

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5. Managing your cookie choices

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When you first visit AeroAccess, you may be shown a cookie banner allowing you to:

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• accept all cookies;

• reject optional cookies; or

• choose which categories of optional cookies you wish to allow.

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You can change or withdraw your consent at any time using the Cookie Settings option on our website. Withdrawing consent does not affect the lawfulness of any processing that occurred before consent was withdrawn.

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You can also use your browser settings to block or delete cookies. Browser controls vary, so please consult your browser’s help information for instructions.

Blocking all cookies, including strictly necessary cookies, may prevent parts of AeroAccess from working correctly.

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6. International data transfers

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Some third-party providers may process information collected through cookies outside the United Kingdom.

Where this occurs, we require appropriate safeguards to be used in accordance with applicable data-protection law. Further information about international transfers is available in our Privacy Policy and, where applicable, in the privacy information provided by the relevant third-party provider.

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7. How long cookies remain on your device

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The length of time a cookie remains on your device depends on its purpose.

Session cookies are normally deleted when you close your browser. Persistent cookies remain until their stated expiry date or until you delete them.

Specific retention periods for cookies may be displayed through our cookie settings. We periodically review the cookies used by AeroAccess and remove those that are no longer required.

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8. Changes to this Cookie Policy

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We may update this Cookie Policy when our website, services, legal obligations or use of technology changes.

The latest version will be published on AeroAccess.io with an updated “Last updated” date. Where a change materially affects your choices, we may ask you to review or renew your cookie preferences.

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9. Contact us

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If you have questions about this Cookie Policy or how AeroAccess uses cookies, please contact us using the contact details or contact form provided on AeroAccess.io.